Questions.

Meridian is a complete hospital management system for clinics and hospitals. Reception, doctors, laboratory, pharmacy, billing and reports work in one place, on one patient record.

Sixteen parts, from patient records to daily backups, all in the core system at one fixed monthly price.

Yes. The owner's view runs on a phone, and patients book and see results on their phones. Staff work on the facility's computers and tablets.

Yes. Staff keep working when the internet does not, and changes sync when the connection returns.

WhatsApp, SMS and USSD messaging for patients, an AI assistant, multi-facility working for hospital groups, deeper clinical modules such as imaging and theatre, and integrations with laboratory analysers and Ministry of Health reporting. Each is priced separately.

Yes, at any time. The core system runs your whole facility on its own, and modules are added when you want them.

No. Cloud modules run on the computers, tablets and phones your facility already uses. On-premise deployments are discussed at the demo.

Patients book appointments and see prescriptions and results on their phones. This is the patient access portal, included in the base price.

No. Patient access is part of the one fixed price.

Yes. Online bookings join the facility diary, and reception sees them alongside walk-ins.

One fixed monthly price per facility for the core system. Modules are priced separately. The exact price is given at the demo.

Modules are priced separately, and you pay extra only where outside networks charge us, such as WhatsApp, SMS and USSD messages. Everything in the core system is in the one price.

Cash, M-Pesa, mobile money and SHA claims are built in. Every discount and void is logged.

Terms are agreed at the demo.

Yes. We do the whole switch. Your current data comes across, the system is set up and your staff are trained, all by us.

Very quickly. We do the whole switch, so your facility does not have to do anything. Exact timing is agreed at the demo.

You do. Your data can be exported in full at any time, including if you leave.

They attend training, which is part of onboarding. They learn their daily work under their own named accounts.

Cloud is the standard. On-premise is available, including a one-time purchase licence, with terms agreed at the demo.

Staff keep working offline and changes sync when the connection returns.

Named staff accounts, a full audit log and daily backups. Every action is recorded with a name and a time.

Yes. 24/7 live support is included in the price.

Meridian is built by DHS Africa, the company behind large health systems for governments, NGOs and hospital groups. It is engineered in Germany.

Email meridian@dhs.africa. A person reads and answers every message.